Terms & Conditions

These Terms & Conditions (“Terms”) govern requests for and use of services provided by I HANDLE IT LLC (“I Handle It,” “we,” “us,” or “our”).

By checking an acceptance box, electronically signing, approving a quote or authorization, making payment, giving written authorization, or instructing I Handle It to proceed after being given access to these Terms, the Customer agrees to be legally bound by them. Merely submitting an inquiry or request does not mean that I Handle It has accepted the service.

The Customer agrees that electronic records, electronic signatures, checkbox acceptance, payment confirmations, timestamps, electronic communications, and other lawfully maintained electronic records may be used to evidence the Customer’s request, authorization, approval, payment, and acceptance of these Terms.

A request becomes an “accepted service” only when I Handle It confirms acceptance. Each accepted service is limited to its agreed scope and may also be governed by an approved quote, payment or spending authorization, property-access authorization, service-specific form, and written or electronic instructions agreed to by the parties.

I Handle It is a South Florida concierge, local-coordination, and on-the-ground support company.

Accepted services may include errands, shopping, pickups and returns, package drop-offs, dry-cleaning tasks, waiting for deliveries, meeting technicians or installers, vendor coordination, authorized property access, home-arrival preparation, local coordination, administrative or concierge assistance, multi-step requests, and other lawful requests specifically accepted by I Handle It.

“Tell us what you need handled” describes how Customers may present a request; it does not mean that every request will be accepted. An accepted service includes only the scope confirmed by I Handle It.

Every request is subject to acceptance by I Handle It.

We may decline, suspend, modify, or cancel a request because of safety, legality, licensing, authorization, insurance, staffing, feasibility, value or custody exposure, risk, materially different circumstances, or other legitimate operational concerns.

I Handle It may perform ordinary concierge services involving temporary handling, pickup, drop-off, package delivery, or authorized property access. Doing so does not make I Handle It a warehouse, storage company, moving company, common carrier, home inspection company, security company, property-management company, medical provider, childcare provider, financial adviser, law firm, construction contractor, professional inspector, or passenger-transportation company.

Pricing may be based on time, travel, distance, waiting, complexity, timing, urgency, staffing, access, number of stops, purchases, third-party expenses, unusual requirements, risk, and other circumstances related to the request.

The usual process is: the Customer describes the request, I Handle It scopes it, the Customer approves the price, and work begins after acceptance. Unless otherwise stated, the Customer will receive and approve a price before service begins.

A quote is based on the information reasonably available when the quote is issued. If the scope, circumstances, timing, distance, requirements, or conditions materially change, I Handle It may revise the price.

Additional work outside the accepted scope may result in additional charges. Whenever reasonably practicable, I Handle It will obtain Customer approval before incurring a material additional charge. If prior approval is not reasonably practicable, I Handle It may pause or limit the service to the accepted scope.

Third-party expenses, including merchandise, groceries, shipping, parking, tolls, admission charges, delivery charges, merchant fees, reservations, tickets, vendor charges, and other expenses incurred specifically for the Customer’s request, are the Customer’s responsibility unless expressly included in the quoted service price.

Receipts for reimbursable purchases will be provided when reasonably available.

The Customer represents that any payment method provided to I Handle It or its payment processor belongs to the Customer or that the Customer has lawful authority to use it.

The Customer authorizes I Handle It and its payment processor to charge approved service fees, authorized purchases and reimbursements, approved additional charges, applicable cancellation fees, approved third-party costs, and other amounts expressly authorized for the accepted service. This authorization does not permit I Handle It to exceed a purchase limit without the additional approval required by Section 5.

If a payment is declined, reversed, disputed, cancelled, or charged back, I Handle It may suspend current or future services until the matter is resolved.

Customers are encouraged to contact I Handle It promptly regarding a billing concern so the underlying records can be reviewed.

Nothing in these Terms limits any non-waivable right available to a Customer under applicable consumer, banking, payment-card, or other law.

I Handle It does not store full payment-card numbers or card security codes in its ordinary operational records. Payment credentials may be processed and stored by third-party payment processors in accordance with their terms and security practices.

When I Handle It agrees to purchase goods or services on behalf of a Customer, the Customer authorizes the purchase up to the amount specifically approved.

I Handle It may require advance payment, a payment-card authorization, a temporary authorization hold, a deposit, or another approved payment arrangement before advancing company funds or completing a purchase.

For purchases made using I Handle It company funds, I Handle It may require the Customer to authorize a separate amount on the Customer’s payment card sufficient to cover anticipated purchases.

This amount may appear as a temporary pending authorization or hold and is separate from I Handle It’s service fee.

I Handle It may rely on confirmation from its payment processor that sufficient funds or credit have been authorized before advancing company funds.

After the approved purchase is completed, the Customer authorizes I Handle It to capture the actual approved purchase amount up to the authorized maximum.

Any unused portion of the authorization may be released, cancelled, or allowed to expire in accordance with the payment processor and issuing bank’s procedures.

If actual or anticipated costs exceed the authorized maximum, I Handle It may pause the service until additional Customer approval and payment authorization are received.

I Handle It will not intentionally exceed the Customer’s authorized purchase maximum without additional approval.

A card authorization or temporary payment hold is not a deposit held by I Handle It in trust or escrow.

The Customer remains responsible for authorized purchases, applicable taxes, merchant fees, delivery charges, approved gratuities, and other approved third-party charges.

I Handle It is not the manufacturer, seller, distributor, warrantor, or guarantor of goods purchased from independent merchants.

I Handle It is not responsible for third-party product defects, recalls, warranties, manufacturer representations, merchant return policies, product availability, or quality issues that are not caused by I Handle It.

We will make reasonable efforts to obtain the product reasonably identified and approved by the Customer.

Where substitutions are possible, the Customer may be asked to specify whether substitutions are permitted.

When a Customer asks I Handle It to return or exchange an item, the Customer is responsible for ensuring that the item is reasonably believed to be eligible for return or exchange and for providing necessary receipts, labels, account information, or other documentation.

I Handle It does not guarantee that a merchant, carrier, marketplace, manufacturer, or other third party will accept a return, honor a return window, issue a refund, issue a particular refund amount, exchange an item, provide store credit, or process the matter within a particular period.

The I Handle It service fee compensates us for performing the requested task and is separate from any merchant refund or credit.

If I Handle It previously advanced company funds for a Customer purchase and a merchant later issues a refund, any corresponding Customer refund, adjustment, or credit will be reconciled after the relevant merchant funds have been received and processed, where appropriate.

The Customer represents and warrants that the information provided to I Handle It is materially accurate; the Customer has legal authority to request the service; the Customer owns or has lawful authority over any property, package, residence, vehicle, account, item, access credential, or other subject of the request; the Customer has obtained any necessary permission from owners, occupants, building management, third parties, or other authorized persons; and the Customer will not use I Handle It to violate another person’s rights or applicable law.

Customers may not use I Handle It to gain unauthorized access to property, information, accounts, electronic systems, confidential information, or another person’s belongings.

I Handle It may request identification, documentation, proof of ownership, written authorization, building approval, or other reasonable confirmation before performing a request.

Unless I Handle It expressly agrees otherwise in a specific written authorization, I Handle It is not the Customer’s attorney-in-fact, fiduciary, property manager, legal representative, employee, or general agent with authority to contract on the Customer’s behalf.

I Handle It personnel may, when authorized, communicate information, coordinate appointments, provide authorized access, receive routine information, relay Customer instructions, document work, or perform other specifically accepted concierge functions.

Unless separately and expressly authorized, I Handle It may not bind the Customer to a contract, approve material additional work, waive Customer rights, settle claims, approve major expenditures, sign legal documents, or incur obligations beyond the Customer’s specific authorization.

If the Customer authorizes I Handle It to enter a residence, condominium, building, office, or other property, the Customer represents that the Customer has authority to grant that access and is responsible for providing lawful access, complete instructions, and any required building approval.

I Handle It will enter only those areas reasonably necessary to perform the authorized service.

I Handle It will not knowingly enter property without authorization.

The Customer must disclose known hazards, unsafe conditions, construction, building requirements, access restrictions, malfunctioning locks, alarms, surveillance systems, animals, restricted areas, or other circumstances that could reasonably affect safe and lawful performance.

I Handle It may decline, delay, or stop entry if conditions appear unsafe, unauthorized, or materially different from those disclosed. Property access does not include a home, safety, security, or professional inspection unless separately offered and expressly accepted through properly qualified persons.

When specifically accepted as part of a service, I Handle It may temporarily receive or use physical keys, building fobs, gate remotes, temporary access codes, smart-lock permissions, or similar access devices solely for the purpose of completing the authorized service.

Whenever reasonably available, Customers should provide temporary, revocable, one-time, remote, lockbox, front-desk, or building-authorized access rather than permanent keys, master keys, permanent fobs, or permanent access credentials.

Unless I Handle It expressly agrees otherwise in writing, access devices are accepted only for temporary incidental use in connection with the particular accepted service and are not accepted for long-term safekeeping or storage.

I Handle It may decline to accept or retain permanent keys, master keys, electronic fobs, gate remotes, or access credentials between assignments.

The Customer must disclose before the service if loss of a key, fob, remote, or credential could require unusual, building-wide, master-system, high-security, or unusually expensive rekeying or reprogramming.

Customers are encouraged to deactivate or change temporary electronic credentials after service completion.

To the maximum extent permitted by applicable law, I Handle It is not responsible for indirect or consequential expenses resulting from the loss or compromise of an access device, including loss of use, voluntary security upgrades, replacement of unrelated locks, building-wide rekeying, or master-system replacement, except where applicable law does not permit such liability to be limited.

Except where applicable law prohibits such limitation, I Handle It’s liability for direct replacement of a physical key, fob, gate remote, or similar access device accepted by I Handle It will not exceed $500 per accepted service request, unless I Handle It expressly agrees in writing to a different limit before accepting the device.

I Handle It does not request passwords or security credentials unrelated to the accepted service.

Customers must disclose the presence and location of animals before property entry.

I Handle It may decline, delay, or terminate a service if an animal appears aggressive, uncontrolled, dangerous, likely to escape, or otherwise creates an unreasonable risk.

Unless separately accepted as a specific service, I Handle It does not undertake responsibility for pet supervision, feeding, walking, medication, restraint, containment, veterinary decisions, or prevention of escape.

I Handle It may temporarily handle Customer property only as an incidental part of an accepted concierge service.

I Handle It is not a warehouse, storage facility, moving company, common carrier, secured-storage provider, or professional custodian of property.

Customer property should remain in I Handle It’s possession only for the period reasonably necessary to complete the accepted service unless expressly agreed otherwise in writing.

I Handle It does not offer general overnight or long-term storage. Incidental overnight possession may occur only when reasonably necessary to complete an accepted service and accepted by I Handle It.

I Handle It will exercise reasonable care when handling accepted Customer property.

The Customer must disclose before acceptance if property has a replacement value greater than $500, is unusually valuable, is fragile or unusually delicate, is irreplaceable or sentimental, requires unusual security or handling, or presents another material risk not reasonably apparent to I Handle It.

Disclosure of value does not obligate I Handle It to accept the property.

I Handle It may require photographs, proof of ownership, declared value, special handling instructions, additional authorization, additional fees, additional information or documentation reasonably necessary to evaluate the request, or may decline the assignment.

Unless expressly accepted in writing and legally permissible, I Handle It does not accept custody of cash, negotiable instruments, precious metals, gemstones, jewelry, high-value watches, fine art, rare collectibles, firearms, controlled substances, hazardous materials, irreplaceable documents, or other unusually valuable or regulated property.

Except where applicable law prohibits such limitation, and unless I Handle It expressly agrees in writing to a higher amount before accepting the property, I Handle It’s maximum liability for direct physical loss of or damage to Customer property arising from a particular accepted service will not exceed the lesser of:

• (a) the documented reasonable replacement value of the affected property; or
• (b) $500.

This limitation does not apply to liability that applicable law does not permit the parties to limit.

I Handle It is not responsible for pre-existing damage, ordinary wear and tear, latent or hidden defects, concealed damage, defective packaging, structural defects, manufacturing defects, product defects, deterioration, inherent fragility, or conditions not caused by I Handle It.

When the Customer provides an item for pickup, return, delivery, transport, or handling, the Customer is responsible for ensuring that the item is reasonably and safely packaged for ordinary handling and transportation unless packaging itself is expressly included in the accepted service.

I Handle It is not responsible for loss or damage caused by inadequate, defective, damaged, inappropriate, or previously compromised packaging supplied by the Customer, merchant, carrier, manufacturer, or another third party.

Photographs, video where separately authorized or otherwise lawful, receipts, delivery records, timestamps, written notes, Customer instructions, communications, and other contemporaneous documentation may be used to establish condition, delivery, receipt, completion, existing damage, handling, and the circumstances of a dispute.

Customers must notify I Handle It of alleged property loss, damage, missing property, lost access devices, billing discrepancies, incomplete services, or other claims as soon as reasonably practicable after discovery.

Customers should preserve the affected property and provide reasonably available photographs, receipts, proof of value, packaging, merchant documentation, delivery records, and other relevant evidence.

Where reasonably practicable, I Handle It must be given a reasonable opportunity to inspect, investigate, preserve evidence, communicate with involved personnel or third parties, and evaluate the claim before damaged property is discarded, repaired, replaced, or materially altered.

Prompt notice allows I Handle It to preserve records, investigate the matter, notify insurers where appropriate, and determine the circumstances surrounding the claim.

When reasonably appropriate, I Handle It may use photographs, uploaded images, receipts, timestamps, written notes, Customer instructions, and other records to document an accepted service.

Service-related photographs may be taken where reasonably necessary to document property access, condition of property, deliveries, vendor or technician visits, pickups, returns, Customer property, purchases, completion of services, potential damage, disputes, claims, or safety matters.

Video documentation inside residences or in other privacy-sensitive circumstances may require separate express Customer authorization.

I Handle It does not routinely record audio as part of service documentation and does not intentionally record audio unless the recording is separately authorized and lawful.

I Handle It will make reasonable efforts to limit visual documentation to areas, property, and activities relevant to the accepted service.

Service documentation will not intentionally be used for advertising, social media, or marketing without separate authorization from the Customer.

Service documentation may be retained for a period reasonably necessary for operational, verification, security, accounting, dispute, insurance, or legal purposes.

Documentation may be retained longer where reasonably necessary because of an unresolved complaint, chargeback, claim, insurance matter, litigation hold, legal requirement, investigation, or other dispute.

I Handle It will not knowingly perform illegal activity or knowingly assist a Customer in violating applicable law or another person’s rights.

We reserve the right to refuse requests involving, without limitation, illegal drugs or contraband, controlled substances where prohibited, firearms, ammunition, explosives, weapons, hazardous or dangerous materials, stolen property, counterfeit goods, alcohol or tobacco transactions not expressly accepted and legally permitted, money laundering, large cash transfers, check cashing, unauthorized banking transactions, gambling transactions, fraud, identity theft, impersonation, trespassing, stalking, harassment, unauthorized surveillance, deceptive acquisition of confidential information, escort or sexual services, or any request intended to violate another person’s rights.

This list is not exhaustive.

I Handle It may decline any request at its reasonable discretion.

I Handle It is not a law firm, medical provider, home-health agency, financial institution, investment adviser, security company, emergency-response provider, licensed construction contractor, professional inspector, or other regulated professional unless expressly stated for a particular service.

Unless separately offered through properly qualified and legally authorized personnel, I Handle It does not provide medical care, medical advice, nursing, administration of medications, emergency medical transportation, legal advice, financial advice, investment advice, tax advice, professional accounting advice, professional counseling, childcare, babysitting, passenger transportation, security services, construction, regulated repair work, professional property inspection, or services requiring a license or occupational authorization that I Handle It does not possess.

Notarial acts will only be performed by a properly commissioned notary acting within applicable law and only if I Handle It expressly accepts such a request.

I Handle It does not provide medical services and does not purchase, transport, or deliver controlled substances.

Requests involving prescription medications may be declined.

Where lawful, Customers should use pharmacies’ authorized pickup or delivery procedures.

Unless expressly offered and accepted in accordance with applicable law, insurance requirements, and company policy, I Handle It does not purchase, sell, deliver, or transport alcoholic beverages, tobacco, nicotine products, or other age-restricted regulated products on behalf of Customers.

I Handle It may decline any age-restricted request even when the Customer is legally eligible to purchase the product.

I Handle It is not a childcare, babysitting, nursing, home-health, or caregiving service.

Unless expressly offered and accepted in accordance with applicable law and company policy, I Handle It does not accept responsibility for supervising children or dependent adults.

A request involving a property where a child or dependent person is present may be declined if performing the request would reasonably place that person under I Handle It’s care or supervision.

I Handle It is not a taxi, limousine, rideshare, or standard passenger-transportation service.

We do not transport Customers or other passengers as part of our standard concierge service.

Customer-vehicle driving is not a standard advertised service. A request to operate, move, or transport a Customer vehicle will be considered only if specifically accepted in writing and subject to Customer authorization, applicable insurance, licensing, and legal requirements. Nothing in these Terms represents that such insurance, licensing, or acceptance currently exists.

Some requests may involve independent third parties, including contractors, delivery companies, retailers, repair technicians, building personnel, merchants, installers, service companies, or other providers.

Unless the actual written relationship states otherwise, these businesses and individuals are independent third parties and are not I Handle It employees, subcontractors, or agents merely because I Handle It identifies, contacts, schedules, meets, provides authorized access to, or receives information from them.

I Handle It is responsible for its own obligations under the accepted service. It does not control and is not responsible for quality, workmanship, licensing, pricing, representations, availability, delay, conduct, or results controlled by an independent provider merely because I Handle It identified, contacted, coordinated, scheduled, met, provided authorized access to, received information from, or was present with that provider.

Customers remain responsible for evaluating and approving third-party providers unless otherwise expressly agreed in writing.

I Handle It is not responsible for loss, theft, damage, delay, misdelivery, refusal, or other acts or omissions occurring after Customer property has been transferred to an independent merchant, carrier, retailer, delivery company, vendor, building employee, recipient, or other authorized third party, except to the extent applicable law provides otherwise.

To the maximum extent permitted by applicable law, I Handle It is not responsible for theft, robbery, burglary, vandalism, or other criminal acts committed by unrelated third parties where I Handle It exercised reasonable care and did not cause or materially contribute to the loss.

I Handle It may perform services through owners, employees, authorized personnel, contractors, or other properly qualified persons where legally appropriate.

I Handle It may assign or reassign personnel based on availability, geography, scheduling, safety, training, skill, operational requirements, or other legitimate business considerations.

A Customer’s request for a particular individual is subject to availability and does not guarantee that person will perform the service.

I Handle It may use third-party providers for payments, communications, scheduling, electronic signatures, mapping, cloud storage, customer records, accounting, operational automation, and other business functions.

Temporary outages, telecommunications failures, payment-network interruptions, software errors, mapping errors, Internet failures, or other third-party technology disruptions may delay or affect performance.

I Handle It will make commercially reasonable efforts to maintain operational continuity but does not guarantee uninterrupted operation of independent third-party technology.

Additional information concerning personal information and service records is addressed in the Privacy Policy.

Unless expressly committed to in writing, arrival times, service windows, and completion times are estimates. When I Handle It expressly commits to a time, it will treat that commitment as an appointment and use reasonable efforts to honor it.

Timing may be affected by traffic, weather, merchant delays, third-party providers, building access, delivery windows, road closures, availability, Customer responsiveness, emergencies, or other circumstances.

I Handle It will make reasonable efforts to notify Customers of material delays.

To the extent permitted by law, I Handle It will not be liable for delay or nonperformance caused by circumstances beyond its reasonable control, including hurricanes, tropical storms, flooding, severe weather, fires, road closures, governmental orders, emergencies, civil disturbances, utility outages, Internet or telecommunications failures, payment-system outages, building lockdowns, acts or omissions of third parties, accidents, serious illness, natural disasters, or other events making performance impracticable, impossible, unlawful, or unsafe.

Confirmed requests may generally be cancelled or rescheduled at no charge when at least 24 hours’ notice is provided before the scheduled start time.

Cancellation or rescheduling less than 24 hours before the scheduled start may be subject to a fee of up to 50% of the I Handle It service charge, depending on preparation, reserved time, travel, staffing, scheduling, purchases, reservations, or work already committed.

If I Handle It is already en route, has arrived at the service location, or work has begun, the service charge may be non-refundable.

Same-day or urgent requests may become non-refundable once confirmed if time has been reserved, travel has begun, purchases have been made, or other material costs or commitments have been incurred.

Third-party costs, purchases, deposits, tickets, parking, tolls, reservations, delivery fees, merchant fees, or other non-refundable expenses already incurred on behalf of the Customer remain the Customer’s responsibility regardless of cancellation.

If I Handle It arrives as scheduled but cannot perform because access is unavailable, a required person is absent, instructions or authorization are incomplete, conditions are unsafe, or performance cannot proceed for reasons outside I Handle It’s reasonable control, the applicable service fee may remain due to the extent reasonably reflecting reserved time, travel, preparation, work performed, and costs incurred. The same loss will not be charged twice as both a cancellation fee and a full service fee.

Rescheduled requests are subject to availability.

Pricing may change if the new date, time, location, urgency, scope, travel requirements, or service requirements differ from the original request.

If I Handle It cancels a confirmed request and cannot provide a reasonable alternative, prepaid I Handle It service fees attributable to the unperformed portion will be refunded.

Any such refund does not include non-refundable third-party expenses already incurred on behalf of the Customer.

If circumstances discovered during a service make the request unsafe, unlawful, materially different from what was described, inadequately authorized, outside the reasonable scope of the accepted service, or subject to an unforeseen material risk, I Handle It may pause, modify, or stop the task.

We will attempt to notify the Customer when reasonably practicable.

The Customer remains responsible for authorized work already performed and expenses reasonably incurred.

I Handle It does not provide general storage services.

If Customer property remains in I Handle It’s possession because of cancellation, unsuccessful delivery, inability to contact the Customer, refusal by a merchant or recipient, or another circumstance outside I Handle It’s reasonable control, the Customer remains responsible for reasonable storage, shipping, redelivery, return, carrier, or other associated costs.

I Handle It will make reasonable efforts to contact the Customer and arrange prompt disposition of the property.

Incidental overnight possession may occur when reasonably necessary for an accepted service and accepted by I Handle It. I Handle It may decline or pause a service if completion would require prolonged possession, general storage, or custody exposure it did not accept.

Any unclaimed property will ultimately be handled in accordance with applicable law.

Customers agree to provide materially accurate information; provide lawful access; provide complete instructions; provide a reasonably safe environment; disclose known hazards; disclose animals; disclose unusual property value; disclose before acceptance any Customer property with a replacement value over $500; disclose any unusual security or rekeying consequences associated with keys, fobs, remotes, or access credentials; use temporary or revocable access methods whenever reasonably available; maintain appropriate insurance for their own property and circumstances; provide reasonably adequate packaging unless packaging is part of the accepted service; provide accurate pickup and delivery information; be reasonably reachable when decisions or approvals are required; promptly retrieve or arrange disposition of Customer property when requested; pay approved fees and expenses; obtain required third-party permissions; not request unlawful or unauthorized activity; not misrepresent ownership or authority; reasonably cooperate with I Handle It; and treat I Handle It personnel professionally and respectfully.

I Handle It is not an emergency-response service.

Customers should not use I Handle It for police, fire, medical, rescue, security, or other emergencies.

In an emergency, contact the appropriate emergency service.

I Handle It will use commercially reasonable efforts to perform an accepted service in accordance with the agreed scope.

We cannot guarantee outcomes controlled by independent third parties, including whether a merchant accepts a return, whether a refund is issued, when a technician arrives, whether merchandise is available, whether a vendor completes work successfully, whether a delivery arrives within a particular window, whether a third party grants access, or whether a third party performs as expected.

To the maximum extent permitted by applicable law, services are provided on a commercially reasonable-efforts basis.

Except for express commitments contained in an accepted quote, authorization, or written agreement, and except for warranties that cannot legally be excluded, I Handle It disclaims implied warranties to the maximum extent permitted by applicable law.

Nothing in these Terms eliminates any warranty or consumer right that applicable law does not permit the parties to waive.

Any commercial insurance coverage maintained by I Handle It is subject to the terms, conditions, limits, deductibles, exclusions, and endorsements of the applicable policy and may change over time.

The existence of insurance does not expand I Handle It’s contractual obligations beyond these Terms or create insurance coverage for a particular Customer, property, activity, key, access device, or loss where the applicable policy does not provide such coverage.

I Handle It does not represent or warrant that every item of Customer property, key, access device, or other property involved in every accepted service is separately insured against every type or amount of loss.

Customers should maintain homeowners, renters, condominium, automobile, valuables, business-property, or other insurance appropriate to their own property and circumstances.

I Handle It may decline an assignment where the potential property, access, custody, security, or financial exposure exceeds the level of risk I Handle It is willing or able to accept.

To the extent permitted by applicable law, the Customer agrees to indemnify, defend, and hold harmless I Handle It and its owners, employees, authorized personnel, and representatives from third-party claims, losses, liabilities, damages, and reasonable expenses to the extent arising from materially false information supplied by the Customer; lack of ownership or authority; unlawful instructions; undisclosed hazards or dangerous animals; undisclosed property contents; a Customer-selected third party; infringement of another person’s rights caused by Customer instructions; the Customer’s violation of law; or the Customer’s material breach of these Terms.

This obligation does not apply to the extent a claim results from I Handle It’s own conduct or from liability that applicable law does not permit the parties to shift, waive, or indemnify.

By providing a phone number or email address in connection with a service request, the Customer authorizes I Handle It to communicate regarding requests, quotes, authorizations, scheduling, access, payment, purchases, service updates, completion, receipts, refunds, and related customer-service matters.

Marketing communications are separate and are not a condition of purchasing I Handle It services.

When a Customer provides a mobile phone number and affirmatively opts in to service-related text communications, the Customer consents to receiving texts from I Handle It concerning requests, scheduling, payments, authorizations, service updates, and completion.

Message frequency varies.

Message and data rates may apply.

Reply STOP to opt out and HELP for help where supported.

Marketing text messages will only be sent where separate marketing consent has been provided.

Consent to marketing messages is not a condition of purchasing services.

Customer information is used primarily to communicate with Customers, process requests, perform services, process payments, document services, maintain business records, prevent fraud, investigate disputes, comply with legal obligations, and operate I Handle It.

Additional information about uploaded photos, service documentation, cloud storage, payment processors, service providers, retention, and requests to access, correct, or delete information is contained in the I Handle It Privacy Policy.

Unless expressly stated in a separate written subscription, membership, recurring-service, or other agreement, I Handle It services do not automatically renew and no recurring membership fee is charged.

Individual service requests are separate transactions unless expressly agreed otherwise.

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Subject to any non-waivable rights or venue requirements imposed by applicable law, any lawsuit arising from or relating to these Terms or an I Handle It service shall be brought in a state or federal court having jurisdiction in Broward County, Florida.

Nothing in these Terms prevents either party from using a court of competent jurisdiction for a matter that applicable law requires or permits to be brought elsewhere.

I Handle It may modify these Terms from time to time.

The version made available to the Customer at the time an applicable service is accepted will generally govern that service unless the parties agree otherwise or applicable law requires a different result.

Each published version will identify its effective or revision date.

If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed as necessary, and the remaining provisions will continue in effect.

Failure by I Handle It to enforce a provision of these Terms in one instance does not constitute a waiver of that provision or of the right to enforce it later.

The Customer may not assign an accepted service request or the Customer’s obligations under these Terms to another person without I Handle It’s consent.

I Handle It may assign or transfer these Terms or its rights and obligations in connection with a merger, reorganization, sale of the business, change of control, or other lawful business transaction.

Section headings are provided for convenience and do not alter the meaning or interpretation of these Terms.

These Terms, together with the accepted request, approved quote, payment or spending authorization, property-access authorization, service-specific authorization, and other written or electronic agreement applicable to the request, constitute the complete agreement between I Handle It and the Customer regarding that service and supersede prior discussions or representations about it.

If a service-specific written authorization expressly conflicts with these Terms regarding the particular subject covered by that authorization, the more specific written authorization will control for that subject to the extent of the conflict.